Blog: Policies & Processes

Sales methods and tactics have been around as long as products have been available to sell. Although we may recall historical accounts of bartering before the cash system was created, the goal has been the same: convince someone that they need whatever product or service you’re offering. To do that, many businesses and professionals have spent decades creating and employing the use of several different business methodologies. The Sandler Sales Methodology is one of them.

For reps to be successful, they need to have all the right tools and resources. One of those tools is the sales compensation strategy and bonus plan that you offer. Not only should this be goal-oriented and organized, but it also needs to be transparent so that your team knows what you have to offer. Sure, the office game room and flexible PTO policies are great, but give your sales team the incentive they want: a solid sales bonus plan.

Hiring the right talent has long been a struggle for companies looking to grow and expand in all the right ways. Today, companies are less worried about what they can do and more worried about having the right people to do it. There are countless stories of people who aren’t the “right fit” for a role along with horror stories of companies hiring blindly, only to see huge turnover rates and other issues.

Owning a business is a lot of work, for which you deserve to be rightly compensated. How, though, do you go about giving yourself a paycheck as the CEO and founder of the company? There are several different ways to go about setting up a business and making sure that you get paid personally, but some are more effective and simpler than others. In this guide, we’ll take a look at three of the most common ways entrepreneurs make sure they get paid.

In the business world, you may find yourself in the occasional situation where you want (or need) to give a client a gift. To commemorate an occasion, to apologize for a misstep, or even just to thank them for their business, client gifts can be essential. However, if they’re not done well, they can come off the wrong way, leave a bad impression, or suggest a message you weren’t even trying to send. To ensure that you always hit the mark with client gifts, here are seven rules to keep in mind.

Want to make better use of your time? Then, build a business that operates self-sufficiently. How? By creating and implementing business systems that do the work for you. 

Check out these interesting cold calling statistics that will help you create a successful outreach strategy for your business.

Warm transferring a caller is often the best solution when a transfer is needed. Learn when it’s appropriate to warm transfer a caller in our inclusive guide.

Telephone etiquette scripts are a useful tool for receptionists. Our guide covers how to use these scripts and provides examples to use for your business.

NATO developed the phonetic alphabet to prevent miscommunications and spelling mistakes, especially when communication is taking place between people from different countries or with different accents and dialects. In 1956, it debuted as a tool for pilots to communicate effectively and within a few years, it was the standard, established universal phonetic alphabet to be used for all civilian, military, and amateur radio communication.