Blog: Outsourcing

Business consultant Marla DiCarlo gives 8 tips on using technology to facilitate the selling process, from valuation and finding prospective buyers to pitching and dealing with legalese.

Lawyers, don't take on all your admin work yourself. Alison Pacuska explains how you can strategically outsource admin support and paralegal services to reduce stress and even increase your practice's revenue!

On a recent episode of the Lawyerist Podcast, Sam Glover and Maddy Martin discuss Smith.ai as an effective screening and scheduling solution for small firm lawyers whose potential clients value responsiveness by phone and online.

If you have an affiliate marketing page that uses links from Amazon or other sites, you can significantly increase conversions, web visitor happiness, and scaleability with a Smith.ai chatbot on your website.

The world is changing. Stephanie Everett, President of Lawyerist gives some actionable tips for your law firm to come out on top in the new climate.

Amazon affiliate marketing sites can provide a huge source of ongoing revenue. And when you add Smith.ai Web Chat to your most popular pages, you can drive more conversions, improve your SEO, and reduce the need for obnoxious ad placements and popups.

Freelance lawyers can assist on any work you might otherwise delegate to a paralegal or a traditional associate. Talitha Gray Kozlowski and Kristin Tyler, co-founders of LAWCLERK, explain how to use freelancers to generate revenue, reduce overhead, and gain a competitive advantage.

In this webinar recording, Smith.ai's Maddy Martin and Matt Spiegel, the co-founder and CEO of Lawmatics, discuss how modern law firm owners can convert more leads by outsourcing and automating the right processes.

If your small business is already using live chat effectively, you may consider whether 24/7 live chat support is right for you, or if chatbots will serve you best for after-hours web conversations.

Live website chat is a great way to quickly help potential clients get answers to their questions and to increase conversion from leads to clients. Check out these three factors that most influence pricing for live chat.

In this webinar replay, tune in to Smith.ai's Maddy Martin and LeanLaw's Jonathon Fishman as they explain how to implement and run a lean law practice by outsourcing your receptionists, intake, scheduling, bookkeeping, and accounting.

Many lawyers have concerns about working with virtual assistants. Alison Pacuska is here to address them so you can move on and think about the benefits.

As a small business owner, your phone system sets the tone for callers. Avoid common pitfalls when setting up your IVR and make the clients who call your business happy to work with you!

Lawyers spend a fraction of their day on billable work. In this guest post from Remedy Outside Counsel founder Krista Coggins, learn about why your productivity is so low and how to use outsourcing to increase profit margins, client happiness, and your quality of life.

Dina Eisenberg, Esq., founder and CEO of Outsource Easier, doesn't sugarcoat it: Your small law practice is probably leaking money. Inefficiency costs you money, or at least time that could be better spent on other tasks that earn you money. Here, she offers five ways to improve your financial outlook by fixing broken systems and processes you've let go untouched for too long. Now is the time to address them, head on.

Bob Meltzer, CEO and founder of LawyerExchange, explains how to give your law practice the control and flexibility of temp hiring — without the additional hassle, risk, and expense — by posting legal projects online. Read through Bob's guidance, and then get ready to offload some work — and some stress.