Blog: Outsourcing

Putting the Finishing Touches on Your Intake

Putting the Finishing Touches on Your Intake

You're doing great work marketing your firm — but is anyone closing all of these new leads? Richard Rosen of Red Zone Legal Marketing helps you put the finishing touches on your lead intake.

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Full-time vs. Virtual Receptionists — Which Is Right for You?

Full-time vs. Virtual Receptionists — Which Is Right for You?

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

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5 Ways Your Business Can Improve Despite COVID-19

5 Ways Your Business Can Improve Despite COVID-19

The current crisis we are all experiencing is impacting all types of businesses. How can you survive the economic impact? How can you turn the situation into something positive and even grow during the crisis?

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Best Practices for Hiring Outsourced Help

Best Practices for Hiring Outsourced Help

You’ve probably heard about the “gig economy.” What that term illustrates is the rise of the freelance workforce. Unfortunately a term like that can prompt more questions than answers.

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Managing Your Business During COVID-19 - 3 Leaders Weigh In

Managing Your Business During COVID-19 - 3 Leaders Weigh In

COVID-19 has caused us all to think about our businesses. How do we navigate successfully through the next several months? Many have written content highlighting how they’re working through these issues. 

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Effective Leadership in a Remote Law Firm

Effective Leadership in a Remote Law Firm

In order to lead your remote law firm, you need the right combination of tools and communication strategies. Read on to learn about both.

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Small and Medium‑Sized Business (SMB) Crisis Management

Small and Medium‑Sized Business (SMB) Crisis Management

Everyone who runs an SMB is familiar with the feeling of uncertainty. It is the nature of the beast. And that's due to the reality that SMBs are susceptible to a variety of factors, both internal and external.

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How to Get Marketing Qualified Leads (MQLs) with Web Chat

How to Get Marketing Qualified Leads (MQLs) with Web Chat

Everyone who runs an SMB is familiar with the feeling of uncertainty. It is the nature of the beast. And that's due to the reality that SMBs are susceptible to a variety of factors, both internal and external.

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How to Run Your Business Professionally from Home Amid COVID-19 — Quick Tips from Smith.ai’s Betsy Barnett

How to Run Your Business Professionally from Home Amid COVID-19 — Quick Tips from Smith.ai’s Betsy Barnett

Smith.ai's Betsy Barnett writes about the challenges businesses are facing with COVID-19, how Smith.ai solves them, and tips for the best way to use our services.

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Leading Your Law Firm During This Time of Economic Uncertainty

Leading Your Law Firm During This Time of Economic Uncertainty

During these times of uncertainty since the arrival and spread of COVID-19, all businesses are looking for answers. This post walks through key steps for leading and managing your business during times of uncertainty.

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Mastering the Art of Remote Work in the Age of COVID-19

Mastering the Art of Remote Work in the Age of COVID-19

The crisis over Covid-19 is probably challenging you to move your business remote faster than you intended. There's a lot to adapt to very quickly, but you can do it with the aid of a clear plan and good technology.

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How COVID-19 Affects Lawyers - A Guide for Solo & Small Firms

How COVID-19 Affects Lawyers - A Guide for Solo & Small Firms

Prepare your small business now for the reality of COVID-19 using these tips from lawyer and small business owner Jordan Ostroff.

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5 Tips for Managing Virtual Staff

5 Tips for Managing Virtual Staff

Do you have trepidation about working with remote or virtual staff? Follow these five steps for effective delegation, happier clients, more money, and a great relationship with your virtual staff.

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Tech Tips That Make Selling Your Business Easier

Tech Tips That Make Selling Your Business Easier

Business consultant Marla DiCarlo gives 8 tips on using technology to facilitate the selling process, from valuation and finding prospective buyers to pitching and dealing with legalese.

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Improve Your Law Firm's Efficiency with These Three Strategic Hires

Improve Your Law Firm's Efficiency with These Three Strategic Hires

Lawyers, don't take on all your admin work yourself. Alison Pacuska explains how you can strategically outsource admin support and paralegal services to reduce stress and even increase your practice's revenue!

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Sam Glover Hosts Smith.ai's Maddy Martin on Lawyerist Podcast

Sam Glover Hosts Smith.ai's Maddy Martin on Lawyerist Podcast

On a recent episode of the Lawyerist Podcast, Sam Glover and Maddy Martin discuss Smith.ai as an effective screening and scheduling solution for small firm lawyers whose potential clients value responsiveness by phone and online.

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How to Use A Chatbot to Scale Your Affiliate Marketing Site and Increase Conversions

How to Use A Chatbot to Scale Your Affiliate Marketing Site and Increase Conversions

If you have an affiliate marketing page that uses links from Amazon or other sites, you can significantly increase conversions, web visitor happiness, and scaleability with a Smith.ai chatbot on your website.

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Capitalize on These 5 Trends Impacting the Legal Profession

Capitalize on These 5 Trends Impacting the Legal Profession

The world is changing. Stephanie Everett, President of Lawyerist gives some actionable tips for your law firm to come out on top in the new climate.

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How to Use Chatbots on Amazon Affiliate Marketing Sites

How to Use Chatbots on Amazon Affiliate Marketing Sites

Amazon affiliate marketing sites can provide a huge source of ongoing revenue. And when you add Smith.ai Web Chat to your most popular pages, you can drive more conversions, improve your SEO, and reduce the need for obnoxious ad placements and popups.

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How to Use Freelance Attorneys to Get More Work Done and Better Serve Your Clients

How to Use Freelance Attorneys to Get More Work Done and Better Serve Your Clients

Freelance lawyers can assist on any work you might otherwise delegate to a paralegal or a traditional associate. Talitha Gray Kozlowski and Kristin Tyler, co-founders of LAWCLERK, explain how to use freelancers to generate revenue, reduce overhead, and gain a competitive advantage.

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