Blog: Outsourcing

Smith.ai live chat and virtual receptionists aren't just for answering the phones or fielding questions — they conduct lead intake, schedule new client appointments, conduct follow-up e-mails and callbacks, and sync new leads to your CRM. They also help you prioritize new leads to reach out to and convert to new clients, 24/7. They're the key sales enablement resouce you never knew you needed.

With traditional networking and advertising methods representing less and less a % of new client relationships, attorney video marketing is critical to winning new business opportunities.

You're doing great work marketing your firm — but is anyone closing all of these new leads? Richard Rosen of Red Zone Legal Marketing helps you put the finishing touches on your lead intake.

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

The current crisis we are all experiencing is impacting all types of businesses. How can you survive the economic impact? How can you turn the situation into something positive and even grow during the crisis?

You’ve probably heard about the “gig economy.” What that term illustrates is the rise of the freelance workforce. Unfortunately a term like that can prompt more questions than answers.

COVID-19 has caused us all to think about our businesses. How do we navigate successfully through the next several months? Many have written content highlighting how they’re working through these issues. 

In order to lead your remote law firm, you need the right combination of tools and communication strategies. Read on to learn about both.

Everyone who runs an SMB is familiar with the feeling of uncertainty. It is the nature of the beast. And that's due to the reality that SMBs are susceptible to a variety of factors, both internal and external.

Everyone who runs an SMB is familiar with the feeling of uncertainty. It is the nature of the beast. And that's due to the reality that SMBs are susceptible to a variety of factors, both internal and external.

Smith.ai's Betsy Barnett writes about the challenges businesses are facing with COVID-19, how Smith.ai solves them, and tips for the best way to use our services.

During these times of uncertainty since the arrival and spread of COVID-19, all businesses are looking for answers. This post walks through key steps for leading and managing your business during times of uncertainty.

The crisis over Covid-19 is probably challenging you to move your business remote faster than you intended. There's a lot to adapt to very quickly, but you can do it with the aid of a clear plan and good technology.

Prepare your small business now for the reality of COVID-19 using these tips from lawyer and small business owner Jordan Ostroff.

Do you have trepidation about working with remote or virtual staff? Follow these five steps for effective delegation, happier clients, more money, and a great relationship with your virtual staff.

Business consultant Marla DiCarlo gives 8 tips on using technology to facilitate the selling process, from valuation and finding prospective buyers to pitching and dealing with legalese.

Lawyers, don't take on all your admin work yourself. Alison Pacuska explains how you can strategically outsource admin support and paralegal services to reduce stress and even increase your practice's revenue!

On a recent episode of the Lawyerist Podcast, Sam Glover and Maddy Martin discuss Smith.ai as an effective screening and scheduling solution for small firm lawyers whose potential clients value responsiveness by phone and online.

If you have an affiliate marketing page that uses links from Amazon or other sites, you can significantly increase conversions, web visitor happiness, and scaleability with a Smith.ai chatbot on your website.

The world is changing. Stephanie Everett, President of Lawyerist gives some actionable tips for your law firm to come out on top in the new climate.