After you sign up and before your first campaign kicks off, you'll collaborate with a solutions architect to determine the best way for us to connect with your current systems. Whether sending completed campaign calls into your CRM or passing new leads to Smith.ai, we’re hands-on, so you don’t need to worry about hiring a sales tech consultant. We’ve got the technical chops, and we’ll make the workflows as streamlined as possible.
We’ll also craft unique outreach messages and develop time cadences based on your target objective. We’ll even build out FAQs and rebuttals to common objections into our AI-driven tools, so our agents are armed for any curve balls that may come their way.
We’ll provide a dedicated onboarding specialist and account manager to keep you in the loop from start to finish.
You can expect a team that is fast, flexible, and laser-focused on maximizing your campaign outcomes, with as little legwork required from you as possible. Here’s what we’re committed to delivering on every outreach campaign:
Maybe. While lead generation isn’t our primary business model — our services are geared towards creating more sales opportunities for your business by reaching, engaging, and converting your leads on your behalf — we can help you procure a lead list if you don’t already have one. Don’t let that block you from reaching out and starting your outreach strategy.
If you’re wanting to generate new leads on your own, you have a few options: You can buy a lead list from sales intelligence platforms like Apollo.io or ZoomInfo. Or you can gather leads from your CRM, old trade show attendee list, or your existing email subscriber or customer list.
Yes. We can run multiple campaigns simultaneously for you, each with its own specific instructions, objective, messaging, call cadence, and contact list. You can see all campaigns individually within your dashboard.
We require a small, three-month minimum commitment. After the initial three months, billing switches to month-to-month, and you can cancel at any time with proper notice. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. And we will miss you.
Yes. Outreach campaign calls can come from your business phone number. This is particularly useful for potential and existing clients who may already have saved your number or likely recognize it.
Alternatively, we can use a phone number that matches the area code of your contacts with local caller ID matching.
We like to keep billing simple and transparent. If you’re tracking cost-per-appointment within your marketing and sales efforts, there’s no complex accounting involved. You don’t need to track hiring costs, salaries, bonuses, etc. We incur the overhead and take care of all the work for you. You can easily measure your ROI by the amount invested against the number of opportunities generated.
Yes. Simply tell us what hours you want us to make calls, and we’ll only place calls during those times while also considering the time zone of your contacts and your business. We can also adjust the hours we attempt transfers to you and your staff, whether or not we call 24/7. You can even set different hours for outreach campaign calls than the hours set on your Virtual Receptionist plan (if both services are active).
Smith.ai Outreach Campaigns integrate seamlessly with many CRMs, marketing platforms, and Zapier. To view the full list of integrations, view our integrations page.
Smith.ai provides comprehensive support to its clients with a dedicated onboarding and customer success team, detailed knowledge base documentation, and customer-driven product updates. Our customer success team meets with you regularly to assist with any questions or concerns you may have and to ensure that you are maximizing the benefits of our services.
We’re glad you asked! See how Smith.ai stacks up against other sales outreach solutions.