Friendly, professional, live receptionists answer all your calls with a smile and keep your clients happy.
Your virtual receptionists will greet clients using a personalized greeting specified by you.
Familiar with Your Business
We’ll answer customer questions about hours, payment methods, services provided, and more.
Our virtual receptionists have years of experience answering phones and speak in clear American English.
Receptionists can live transfer a caller to you, even pre-qualifying which types of callers get through.
Multiple Live Transfer Numbers
When making live transfers
, you can list multiple phone numbers for different people.
Callback on Client Calls
Your friendly receptionists promptly return any calls lost due to cell connection issues or incomplete voicemails.
Text Message Summary of Calls
Or get a summary of each call sent instantly to your phone via SMS.
Daily Summary of Emails
At 6:30 PM PST, you’ll receive a daily email summarizing each call you received on that day.
Dedicated Phone Number
A local or toll-free number dedicated to you, and only you — or routed to different people on your team.
Use Your Existing Number
Port your current land line, mobile, or cell number from your carrier for no extra cost.
State-of-the-art VoIP software ensures high-quality voice and sound for all your calls
You’ll always know what you are paying for. Base monthly fee, and any overage. That’s it.
No Setup Fees
There is no setup fee, and setup fee called something else to hide it from you. Joining is easy and fast.
No Hidden Fees
You won’t find any surprises on your bill from Smith.ai. We like to keep things simple for you.
No Cancellation Fees
Month-by-month contracts mean you can cancel at any time — without any penalty or cancellation fee.
Pricing Per Call — Instead of Per Minute
Pricing per minute results in hurried calls, expensive bills, and unpredictable costs. Nope. Not with us.
Whatever your needs or call volume, we can customize a plan for you that’s still priced competitively.
Voicemail to MMS
Audio files of a voicemail recording can be sent directly to you via text message right after the call.
There’s no limit or extra charges on any calls sent to your voicemail.
Voicemail to Email
Alternatively, Smith.ai can send voicemail recording directly to your email right after the call.
You can choose to have a professional voiceover actor record your voicemail greeting.
Spam and Sales Calls Blocked
Your Smith.ai virtual receptionists identify and prevent spam and sales calls at your discretion.
No Charge for Spam or Wrong Numbers
Spam and unwanted calls don’t count towards your monthly call quota. That would be lame of us.
Email/SMS Sorted to Departments
Calls can be marked and routed to the appropriate department (e.g., sales@, support@, owner@).
E-Commerce Order Integration
Your receptionists can gather E-commerce details such as order number, item info, or address.
Lead Data Gathering
We’ll collect customer info, such as where the new lead heard about you, to help your marketing and sales.
Receptionists mark all calls with type and urgency. This metadata is passed to you in the call summaries.
Dispatch calls to Multiple Locations
Using ZIP code lookup via Storepoint.co, we can transfer calls to different numbers in your business.
Customer Service and Support Desk
We can assist your support team by collecting order numbers or tickets. We integrate with many CRMs, too.
We cover PST through EST
We cover all continental USA time zones from 6AM-6PM PST / 9AM-9PM EST.
As long as you can access your cell phone or email, you can receive call summaries — anywhere in the world.
Set Availability via SMS
Easily text us your status.
Just type “away for 1d” or “voicemail” to tell us how to handle your incoming calls.
While answering your calls during US business hours, we can transfer calls to you anywhere in the world.
At Smith.ai, our customers come first. We are always interested in hearing what you need and do our very best to build new features to accommodate you. Please reach out to us with any questions about customization at firstname.lastname@example.org or call us at (650) 727-6484.
Smith is a superior call answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers.