In-Depth Comparison

Smith.ai vs. TrueLark

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to TrueLark

costs

Pricing
Per call
Info Unavailable
Cost
$6.50 - $9.50/call
Info Unavailable
Starting cost
$285/month
Info Unavailable
Setup fee
NO
Info Unavailable
Money-Back Guarantee
14 days
Info Unavailable
Spam & sales calls
Free
Info Unavailable
Post-call wrap-up
Included
Info Unavailable
Contracts
No contracts
Info unavailable
Wrong Numbers
Free
Info Unavailable
Required Deposit
NO
Info unavailable
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
✔
✔
North America-based receptionists
✔
✘
Lead qualification
✔
✔
New lead intake
✔
✔
Appointment scheduling
✔
✔
Payment collection
✔
✔
Call screening, routing & prioritization
✔
✘
Outbound sales campaigns
✔
Unlimited FAQ
✔
Call recording & transcription
✔
✘
Zip code lookup
✔
✘
Warm transfer
✔
✘
Call transfers via SMS & Slack
✔
✘
Instant call summaries by email & SMS
✔
✘
Daily call summaries
✔ Email, SMS, Slack
✘
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
✘
Receptionists know caller history
✔
Spanish-speaking receptionists
✔
✘
Send follow-up messages
✔
✘

integrated technology

Call tracking dashboard
✔
✘
Call analytics
✔
✘
CSV upload for direct transfer / blocked numbers
✔
✘
CRM, intake & marketing software
✔
✔
Calendaring software
✔
✔
Scheduling
✔
Invoices and payments
✔
✔
Zapier
✔
✘
SMS & Slack
✔
✘ SMS only

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
TrueLark uses AI to schedule client appointments while Smith.ai has live, North America-based agents providing 24/7 support.

TureLark doesn’t have humans answering your calls. Their AI technology guides callers to do the work themselves. With Smith.ai, you get hundreds of live, North America-based virtual receptionists fully trained to answer your calls, book appointments, and take payments — all while working from quiet home offices so they sound like they’re in-house extensions of your team. Not only that, but we offer bilingual services, call recording and transcription, lead intake, and call screening and routing, so you have the opportunity to step in and have conversations with customers or let our team handle them from start to finish.

TrueLark only works with dental, fitness, and beauty clients. You’ll need to request information to access pricing, too. Smith.ai is industry-agnostic, providing 24/7 inbound coverage — regardless of your target audience. Plus, we’re transparent with pricing. We charge per call, so your monthly costs are predictable and easy to budget. We never charge for spam calls, sales calls, or wrong numbers. You’ll never see a setup or cancellation fee either, and we charge month-to-month — so no annual contracts are required. Our plans start at just $285 per month for 30 calls. 

We offer rich technology beyond TrueLark’s capabilities. We use sophisticated AI to filter out spam, perform intelligent call routing, and guide our agent’s call flows for fast and efficient call handling. We also integrate with over 5,000 CRMs, marketing platforms, calendars, billing systems, and form software. By syncing with one another, we can pass data and caller information directly into the systems you already use. Get full visibility into reporting and analytics directly inside your client dashboard, too. This helps you better measure the results of your business efforts and determine call outcomes and how many have turned into qualified leads. 

For live, 24/7 virtual receptionists, free spam blocking, and rich call intelligence, Smith.ai is the superior choice over TrueLark.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.