Entries by Angela Sartain

Comparing Smith.ai to Ruby Receptionists: A Client Experience

When you are shopping for a virtual receptionist service, you are looking for the best: a staff of friendly, knowledgeable and professional receptionists to answer your calls and help you grow your business. What you are not looking for is to have your client and customer calls put on hold, then answered by someone who does not know your business and cannot help.

Calendar Callback Appointments

Smith.ai works with you and your current business setup to help you streamline your daily tasks and make them more manageable. Many clients already take advantage of Smith.ai’s calendar integration feature as part of all paid plans. Your receptionists here at Smith.ai can use your calendar to book an appointment for consultations, office visits or even remote troubleshooting sessions. Many of our clients have “callback appointment” specifically set up on their calendar. These appointments are usually 10-15 minutes and are typically easy to set up with any calendar system.

Lexicata’s Client Intake Now Integrates with Smith

Smith.ai is dedicated to continuously improving our features and services to better suit the needs of the businesses and professionals we work with everyday. From live transfer options to integrationdswith customer relationship management programs, we are always seeking out new and better ways to provide creative solutions to help you grow your business. We are excited to announce that we are now integrated with Lexicata Inbox.

Outsourcing your outbound calls

Smith.ai is proud to announce outbound calling as part of every standard paid plan. We will now gladly make outbound calls to your existing clientele and affiliated businesses on your behalf. Let’s face it, as a professional, your days are already jammed with appointments, deadlines, and other obligations. Making appointment reminder calls, or confirming that paperwork has been received can take up precious minutes of your day. Let your receptionists work for you by taking these tasks off your daily to-do list. Your receptionists will contact your clients or business partners to pass along information or even reschedule appointments

Switching to Smith.ai from Another Virtual Receptionist Service

When you’re trying to grow your business, any change can be scary. We’ve heard a lot of feedback from our customers about their experience switching to Smith.ai. (All of the quotes in this article are real, from our customers.) Some professionals will stick with a product or service that does a mediocre job in fear that changing it up could create more catastrophe and chaos.



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