Entries by Angie Wilson

Smith.ai vs. Business Connections: Live Answering Service Comparison

If your business needs help handling its call volume, choosing the right live answering service is crucial. You want to maintain a high level of quality customer service, even if your outsource receptionist services. Learn the differences in features, pricing, and quality of service between Smith.ai and Business Connections (a.k.a. BC Answer) virtual receptionists.

How to Send an Email via Text Message (and Text via Email)

What do you do if you don't have a data plan on your phone, or you're in an area without data or LTE? Fortunately, cell phones allow users some unexpected resources in the palms of their hands: you can send emails via text message. And if you have the opposite problem, and find yourself without cell service? It's easy: you can also receive text messages from email accounts. Here's how.

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