That Time I Inquired about Evoice Virtual Receptionist Pricing

We like to keep things simple at Smith, and there is a reason for that. We believe that small businesses have enough to worry about without having to spend all their time setting up tools. That’s why our prices are clearly spelled out, and we weren’t afraid to directly compare ourselves to others. We think that being upfront helps you save money and time, which is exactly what our services aim to do.

Which Call Answering Solution Will You Choose?

At Smith, we love options! Not just because they keep our engineers busy, but because they allow us to build the perfect solution for our Pros. Since we’ve launched, we’ve had the incredible opportunity to build a variety of customizations to meet some unique call answering needs. Because the list just keeps growing, here is where you can go to find them all:

Introducing Live Transfer

When we first launched Smith.ai, we spoke with numerous pros about the features they found important. Surprisingly, live transfer (also known as “warm phone call transfer”) was not at the top of the list. Instead, our pros wanted an answering service that would free up their time, and reduce the amount of calls they received. As our business grew, we decided it was time to revisit this feature. Now, after some significant updates to our already streamlined system, we introduce Smith Live Transfer.

Email Messaging – Because Sometimes Your Phone Deserves a Break

Smith.ai answering services features an intelligent messaging system that helps you screen and prioritize your calls. An integral part of that service is the instant call summary sent almost immediately after your call. When we first started, we sent it out via text message, but as we grew, our pros indicated their needs had grown. Here is a story of how one of our pros used Smith to support the customer service team of their busy online storefront.

How Smith Can Make You a Better “Virtual” Lawyer

If you’re a lawyer, you have probably heard or read about virtual practices. In fact, according to results from the BA Legal Technology Survey Report, there’s a chance you may already be in one. In 2013, 5% of attorneys defined their practice as “virtual”. For those lawyers and anyone else considering a leap into the virtual world, Smith.ai is the perfect solution.

Don’t Let Google Voice Represent Your Business

When it comes to business, everyone understands the value of Google. Through its powerful search engine, companies of all sizes can effortlessly gain new customers. Google is an innovator for tools that support and build enterprises — and with Google Voice they introduced phone number portability to an increasingly mobile world. However, their voicemail and phone management service leaves a little to be desired.