How We Are Creating The Next Super-Agent

A new term is taking root in customer care. It is ‘super-agent’, and it refers to a customer service representative supported by virtual technology and machine learning. Experts predict that this new breed of customer support professionals will replace what we currently have by 2025. We don’t have to wait a decade: Smith.ai has already begun the process of creating super-agents.

Using Your Personal Phone for Business Calls...is Bad Business

Having a personal phone is one of the benefits of modern-day technology, and it’s a good one! Gone are the days of sharing a family telephone or traveling somewhere to use a payphone. People today can bring their phone with them everywhere they go! While this is certainly progress, it has also blurred the lines that separate personal time from business hours. Smith.ai’s personalized telephone answering service offers a solution to this problem.

Distracted by Your Phone? It’s Time for a Phone Answering Service

Telephone calls are distracting. Plus, when you are a busy professional, they can get in the way of you making money. That’s part of the reason Smith.ai created its phone answering service. We want to help save you from spending all your time answering calls. Of course, we think fewer telephone distractions are important, but what does the Internet think?

Calendar Integration: Booking appointments for you and your clients!

At Smith.ai, we work with you to improve and grow your business. One way we do that best is by helping you maximize efficiency. Unfortunately, for many pros, scheduling appointments and efficiency do not go hand in hand. Thankfully, Smith.ai receptionists can do more than answer phone calls and field basic questions; we can schedule appointments for you too!

An Answering Service for Today’s Digital Nomad

Recently I decided to take a two-week break from my time at Smith.ai to work remotely and get some much-needed R&R. Unfortunately for my friends and family, this quiet time also meant having to spend my time in a virtual cell phone dead zone. Leave it to the engineers at Smith to come up with a solution to my call answering needs. Introducing: Smith.ai voicemail to MP3.

Integrate Smith.ai virtual receptionists with your CRM

Tracking customer data and using it effectively is paramount to the success of your business. You likely use a number of practices, strategies and technologies to retain current customers and recruit new ones. Whether you want to improve efficiency and streamline your business, gain insight into your website traffic, or keep track of your daily interactions with clients, Smith.ai is happy to help!

How Much Does an Answering Service Cost?

If you have been looking for a telephone answering service online, chances are you’ve become a bit discouraged by what you find. Many companies do not post the true cost of a virtual receptionist or virtual answering service, leaving you to sign up and cross your fingers instead. We don’t think researching the question of “answering service cost” should be so complicated. That’s why we put that information up front.