Tom Armitage

Tom Armitage is a Senior Marketing Manager with Smith.ai.

Articles by Tom Armitage

The 7 Best Legal CRM Software Solutions

May 14, 2024
The 7 Best Legal CRM Software Solutions
Practicing law requires building and maintaining relationships with clients, prospects, and leads over time. A CRM (customer relationship management) software solution makes that much simpler. Of course, there are tons of options available. Which one is right for your practice? We’ve ranked the seven best legal CRM software solutions to help you make an informed decision.
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How to Improve Your Firm’s Intake Process

May 14, 2024
How to Improve Your Firm’s Intake Process
Your firm’s intake process is a crucial step in building the client/attorney relationship. It helps create the client’s first impression of your firm and sets the tone for everything that follows. If your firm’s process isn’t up to par, it could be doing more harm than good. Thankfully, improving it is as simple as understanding a few key steps.
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6 Tips for Effective Law Office Management

May 14, 2024
6 Tips for Effective Law Office Management
Law office management is the key to organization and growth. Of course, plenty of attorneys struggle with things like communication, document organization, lead intake process, and more. We’ve outlined six tips for effective law office management to help you change the game.
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6 Best Legal Calendar Software Options

May 14, 2024
6 Best Legal Calendar Software Options
The key to better productivity in any business setting, including law offices, is good time management. And while there have been hundreds of books written on the subject, the best way to improve your time management skills is with the right tool. In this case, that means using legal calendar software. We’ve rated the six best legal calendar software options out there to help you find the one that suits your needs best.
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5 Law Firm Automation Ideas to Boost Efficiency

May 14, 2024
5 Law Firm Automation Ideas to Boost Efficiency
Automation is more than just a buzzword. It’s a powerful solution for law firms dealing with a lack of efficiency and productivity. Automation takes mundane, time-consuming tasks off your team’s hands and allows them to focus on the most important tasks while ensuring administrative tasks are completed on time and accurately. Not sure what to automate? We have some ideas.
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5 AI Prompts to Help with Small Business Content Marketing

May 7, 2024
5 AI Prompts to Help with Small Business Content Marketing
AI is a powerful tool that can help inform and evolve your marketing efforts. That’s particularly true when it comes to your content marketing. But to truly get the most out of this tool, you’ll need to provide prompts. Of course, you may have little idea of what goes into creating a successful AI prompt. We’ve got you covered. Here are five AI prompts to help with small business content marketing.
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5 Salesforce Dashboards That Can Help Improve Sales Efficiency

May 7, 2024
5 Salesforce Dashboards That Can Help Improve Sales Efficiency
Is your team’s sales efficiency faltering? Discerning the reason can be challenging. Thankfully, the right Salesforce dashboards can shed light on the underlying factors and improve efficiency across your sales efforts.
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How Business Owners See Better ROI with Data-Driven Marketing

May 7, 2024
How Business Owners See Better ROI with Data-Driven Marketing
Marketing is essential for all businesses, but using the wrong methods may mean not seeing the return on investment you need. Data-driven marketing is always a better option than operating on guesswork. Explore how business owners see better ROI with data-driven marketing.
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How Call Intelligence Can Optimize the Caller Experience

May 7, 2024
How Call Intelligence Can Optimize the Caller Experience
Do your team members struggle to uncover customer pain points or fail to understand customer behavior? It’s unfortunately common today. Call intelligence can shed light on important areas, helping improve the caller experience and your conversion process at the same time.
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How to Improve Speed to Lead with Outsourced Virtual Receptionists

May 7, 2024
How to Improve Speed to Lead with Outsourced Virtual Receptionists
Moving prospects through the sales funnel is challenging at best. And a single misstep could mean missing your opportunity to convert a prospect into a customer. If you’re struggling with long response times to qualified prospects, your speed to lead can suffer. Outsourced virtual receptionists can help improve your speed to lead and boost your conversion rates.
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