After a successful ad campaign, the call demand for electrical services grew and time spent answering calls became too distracting for the electricians. Fast expanding business means they want a fast, reliable solution, without having to take the time or spend the money to find and hire an in house receptionist. What they needed was Smith.ai.
Armor Electric turned to Smith.ai for virtual receptionists who could screen their calls and make sure clients had the simple answers they were looking for. In addition, receptionist were able to ask new clients how they heard about Armor Electric and gather basic marketing feedback. This feedback gives them valuable research into how to target future advertising. Smith.ai virtual receptionists add professionalism and a touch of formality to the business, but keep the casual and friendly style that fits with the company culture. Business grows and Smith.ai becomes a part of the family.