Virtual receptionists For the I.T. Professional

When you work for yourself, you are often forced to be in too many places at once. It is a challenge to get it all done. While helping a client, you may still need to vet new customer calls, book appointments, and call back your mom! It doesn’t take long for things to get out of control. Luckily, Smith.ai call answering service has you covered. We offer solutions to smooth out your workflow and let you focus on what’s important to you, without interruption. This was the case with Andrew Peters, an ACN-Certified Mac consultant who believes that technology should be used to enhance life, not frustrate it (a concept we at Smith.ai share!). Andrew runs a consulting business that helps both residential and small business clients operate seamlessly using Apple products in conjunction the various technological integrations the clients require.

Case Study:

Mac Consultant Doesn’t Want to Miss Calls

Andrew Peters believes that people should live life to the fullest, and technology exists to help us do that. His job is to make technology do the work for people, so they can focus on other things, like hiking or going out to eat! His successful business grew through word-of-mouth and from referrals from the Apple Store. Soon his business was growing so fast that he needed help keeping up with the many little demands on his time.

Andrew wanted a way to be able to focus on his current clients without worrying about losing leads to new clients. He knew he needed to find an efficient solution so he started searching for a way to deal with the interruption of phone calls while he was focusing on his clients. And, of course, he looked to smart technology for the answer! Smith.ai call answering service was able to provide professional virtual receptionist services, including booking appointments and call prioritization.

Our Solution:

Our Receptionists Answer his Calls While He Is Busy

  • Calls answered 9AM-9PM, extended hours means no missed calls.

  • Live transfer through our receptionists adds professionalism.

  • Spam & sales calls blocked. No charge for spam or missed calls.

  • Integration with youcanbookme calendaring system.

  • Prioritization. Receive messages via text or live transfer.

  • Calls from the Apple Store and VIP clients bypass Smith.ai.

Using Smith.ai not only helps Wondermint be more productive, but live virtual receptionists also add an air of professionalism to the small business. Representing the company with professionalism and optimizing workflow is crucial to Smith.ai. When Andrew realized how helpful it would be for Smith.ai receptionists to book appointments, we were happy to integrate the technology that seamlessly connected our virtual receptionist to his appointment booking software. Because our aim is to give him the resources that keep his small business running smoothly so he can focus on his clients.

Smith.ai is a superior call answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers. We will help save you money and time, give your clients the personalized attention they deserve (don’t we all prefer to talk to a human!), and find more qualified leads (bye-bye spam calls!)

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