An Idaho cowboy needed some help taking orders for his high quality, in-demand, bulk beef business. Idaho Beef has an in house customer service representative, but wanted to provide some additional phone support for their small business. Most of the questions and orders that get called in require simple training on only a few points and then just friendly, real people to take the message. Smith.ai virtual receptionist were quickly trained in the information and proceedures of the company and able to help out with order taking immediately.
When Pat is out riding with his cattle, he knows Smith.ai is there to answer his calls and help his samll business stay up to date with the latest technology. Smith.ai’s virtual receptionists answer any basic questions and can live transfer customers to Pat’s in-house customer service representative, only if the caller has questions they can’t answer.